Configure Session Management Security Settings

As a Company Manager, you can configure session management security settings for your Blue Border users, including your idle security settings and time limits.

Our new session management settings, Lock OS when idle and Reauthentication when idle, are currently only available for early access customers. If you don't see these settings in the legacy Company Management portal, this feature may not have been turned on for your company yet. Learn more here.

Session Management Settings Overview

The following session management security settings are available in Blue Border:

Setting Description Values
Native Windows or Mac session expires after idling Sign users out after inactivity. Users must restart Blue Border and their work apps.

Default: Disabled
Maximum: 525,600 minutes (365 days)

If enabled, must be greater than your Reauthentication when idle time limit value plus Grace period.
Lock OS when idle Lock the device after inactivity. Users unlock to continue working, no restart needed. Default: 15 minutes
Maximum: 525,600 minutes (365 days)
Reauthentication when idle Prompt users to reauthenticate within a defined grace period after inactivity. Apps stay open, no restart needed. Reauthentication when idle
 - Default: 600 minutes (10 hours)
 - Minimum: 15 minutes
 - Maximum: 525,600 minutes (365 days)
Grace period
 - Default: 15 minutes
 - Maximum: 525,600 minutes (365 days)

Each setting can be configured at the company level and at the group level.

Update Session Management Settings for the Company

To update your company's session management settings:

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device. 

  2. Click Company admin or Manage > Company admin.

    Updated_CM.png

  3. Click View all settings.

    Dashboard_All_Settings.png

  4. Click Company.

    Company Management > Company.jpg

  5. Click Security options in the left menu.

    Company Management_Basic info > Security.jpg

  6. Click Edit at the bottom of the page.

    NEW Company Management_Company_Security_Edit.jpg
  7. Adjust the settings to meet your organization's needs. See the table above for definitions, defaults, and maximums for each setting.
    • Native Windows or Mac session expires after idling: Check the box to enable or uncheck the box to disable this setting. If enabled, set how many minutes of inactivity triggers Blue Border to sign out when the user returns.
    • Lock OS when idle: Set how many minutes of inactivity trigger a device lock.
    • Reauthentication when idle: Set how many minutes of inactivity triggers a prompt to reauthenticate when the user returns.

  8. Click Save changes to apply the changes.

    NEW Company Management_Company_Security_Save Changes.png

Update Session Management Settings for a Group

As a Company Manager, you can customize session management settings by user group. If you would like to customize session management settings for a group of users, first create a new user group if needed and make sure the correct users are in the group.

Your company-level session management settings apply to each group by default unless you adjust the settings at the group level. Users who are in more than one group will have all of the session management settings applied from the group with the strictest settings. Learn more about how this works and how to check a user's settings below.

To update the session management settings for a group:

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device. 

  2. Click Company admin or Manage > Company admin.

    Updated_CM.png

  3. Click View all settings.

    Dashboard_All_Settings.png

  4. Click Groups.

    Company Management_Groups.png

  5. Click a group name in the group list.

    Company Management_Groups_Choose Group.png

  6. Click Security options in the left menu.

    Company Management_Groups_Security Options.png

  7. Click Edit at the bottom of the page.

    Company Management_Groups_Security Options_Edit.png
  8. Adjust the settings to meet your organization's needs. See the table above for definitions, defaults, and maximums for each setting.
    • Native Windows or Mac session expires after idling: Check the box to enable or uncheck the box to disable this setting. If enabled, set how many minutes of inactivity triggers Blue Border to sign out when the user returns.
    • Lock OS when idle: Set how many minutes of inactivity trigger a device lock.
    • Reauthentication when idle: Set how many minutes of inactivity triggers a prompt to reauthenticate when the user returns.

  9. Click Save changes to apply the changes.

    Company Management_Groups_Security Options_Save Changes.png

View a User's Session Management Settings

Users will have your company-level session management settings applied to them unless they're in a group with customized settings.

Users who are in more than one group will have all of the session management settings applied from the group with the strictest settings (no mixing of values across groups). We determine which group has the strictest settings in this way:

  1. If any of the groups have Native Windows or Mac session expires after idling enabled, the group's settings with the lowest Native Windows or Mac session expires after idling value are applied.
  2. If no group has Native Windows or Mac session expires after idling enabled, the group's settings with the lowest combined Reauthentication when idle value plus Grace period are applied.

To view a user's session management settings:

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device. 

  2. Click Company admin or Manage > Company admin.

    Updated_CM.png

  3. Click View all settings.

    Dashboard_All_Settings.png

  4. Click Users.

    Company Management_Users.png

  5. Click a username in the user list.

    Company Management_Users_Choose User.png

  6. Click Security options in the menu at left and view the user's session management settings.

    NEW Company Management_User_Security_Session Management.png

Track Session Management Events in the Activity Log

In addition to the Signed in and Signed out event under Account Access, there are corresponding events for session management settings under Session Security in the Activity Log in Company Admin.

Follow the steps in this article to view and export user activity.

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