As a Company Manager, you can manage user settings and password requirements for your company on the Company Settings page in Company Management.

Learn how to reset your password as an end user or reset passwords and unlock accounts as a Company Manager.

Navigate to the Company Settings Page

1. Navigate to login.venn.com and sign in with valid credentials.
   You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
   
2. Click Company admin or Manage > Company admin.

   

3. Click View all settings.

   

4. Click Company.

   

In this section, you can:

• Manage company email domains
• Manage allowed countries
• Enable or disable "Forgot Password"
• Set a minimum password length
• Set a maximum password age
• Prohibit the use of previous passwords

Manage Company Email Domains

As a Company Manager, you must ensure that your organization’s email domains have been configured before you can create users.

1. Navigate to the Company Settings page following the steps above.
2. Click Email domains.

   

3. Click Add new domain name.

   

4. Enter your email domain and check Active.

   

5. Click OK at the bottom of the page, then Save Changes.

Manage Allowed Countries

As a Company Manager, you can control which countries users can log in to Venn from.

To manage allowed countries for your company:

1. Navigate to the Company Settings page following the steps above.
2. Click Security options.

   

3. Click Edit at the bottom of the page.

   

4. If logins are allowed from all countries, uncheck the box next to All to reveal all countries.

   

5. Check the countries that users should be able to log in from and click Save changes.

   

Enable or Disable "Forgot Password"

As a Company Manager, you can allow users to reset their Venn passwords themselves using the mobile number associated with their Venn user account or you can require that users request a password reset from a Company Manager. This permission only applies if Venn is your Identity Provider.

To enable or disable "forgot password" for your company:

1. Navigate to the Company Settings page following the steps above.
2. Click Security options.

   

3. Click Edit at the bottom of the page.

   

4. Check the Allow forgot password checkbox to enable users to reset passwords themselves. Uncheck the Allow forgot password checkbox to require that users reach out to your support team to reset their passwords.
5. Click Save changes at the bottom of the page.

   

Set a Minimum Password Length

As a security best practice, you may want to require users to set a Venn password that meets a specific length requirement. This permission only applies if Venn is your Identity Provider.

To set a minimum password length for your company:

1. Navigate to the Company Settings page following the steps above.
2. Click Security options.

   

3. Click Edit at the bottom of the page.

   

4. In the Minimum password length field, input the minimum number of characters you would like to require for users' Venn login passwords.
5. Click Save changes at the bottom of the page.

   

Set a Maximum Password Age

As a security best practice, you may want to require users to reset their Venn password at a consistent interval. By setting a maximum password age, users will be required to reset their password when they have had the same password for the number of days specified. This permission only applies if Venn is your Identity Provider.

To set a maximum password length for your company:

1. Navigate to the Company Settings page following the steps above.
2. Click Security options.

   

3. Click Edit at the bottom of the page.

   

4. In the Maximum password age field, input the maximum number of days that users are allowed to keep the same password.
5. Click Save changes at the bottom of the page.

   

Prohibit the Use of Previous Passwords

As a security best practice, you may want to prohibit users from using previous passwords when they reset their Venn passwords. This permission only applies if Venn is your Identity Provider.

To prohibit the use of previous passwords for your company:

1. Navigate to the Company Settings page following the steps above.
2. Click Security options.

   

3. Click Edit at the bottom of the page.

   

4. In the Prohibit use of previous ___ passwords field, input the number of previous passwords that users should be prohibited from using when they reset their password.
5. Click Save changes at the bottom of the page.