In order to ensure the security of your company data, your company can configure Security Compliance Checks that your device must pass to use Venn.
If your company has enabled the Encryption security compliance check, all drives on your computer (including external drives) must be encrypted. This compliance check is used to ensure that if someone gains physical access to your computer, that person cannot extract the files from the drive.
- If your computer passes this check, your Compliance Status will say Hard drive encryption enabled.
- If your computer fails this check, your Compliance Status will say Hard drive encryption disabled. This indicates that a physical drive connected to the computer is not encrypted.
To comply with this requirement and/or resolve the failed check, ensure that all physical drives connected to the device are encrypted:
If you failed this security check:
- Sign out and close the Workplace app.
- Follow the instructions below to attempt to fix the issue.
- Restart your computer.
- Sign in to Workplace and wait for the compliance checks to finish processing.
- If the check fails again, contact your IT department.
Enable Encryption on Windows
We recommend that you back up your data (your entire computer including all drives) before encrypting your hard drive. If the encryption process is interrupted or if the encryption keys are lost or forgotten, your data may be inaccessible if you do not back up your data beforehand.
Follow the instructions below to enable hard drive encryption using BitLocker Drive Encryption, Venn's recommended encryption product for Windows:
- BitLocker Drive Encryption (native solution) - Encryption Instructions
Ensure that all drives on your computer are encrypted, including external drives (C: Drive, D: Drive, etc.).
If you are using another encryption product, visit their Help Center or reach out to their support team to learn how to encrypt your hard drive.
Enable Encryption on macOS
We recommend that you back up your data (your entire computer including all drives) before encrypting your hard drive. If the encryption process is interrupted or if the encryption keys are lost or forgotten, your data may be inaccessible if you do not back up your data beforehand.
Follow the instructions below to enable hard drive encryption using FileVault, Venn's recommended encryption product macOS:
- FileVault (native solution) - Encryption Instructions
Ensure that all volumes on your Mac are encrypted (for example, the Macintosh HD and any external drives).
If you are using another encryption product, visit their Help Center or reach out to their support team to learn how to encrypt your hard drive.