Failed Compliance Check: Unauthorized Applications

In order to ensure the security of your company data, your company can configure Security Compliance Checks that your device must pass to use Venn.

If your company has enabled the Unauthorized applications security compliance check, the device cannot have certain applications specified in your company's admin settings installed on the device. This compliance check is used to ensure that apps that the company has identified as a potential risk are not installed on the device where the user is working.

  • If your computer passes this check, your Compliance Status will indicate that there are no unauthorized applications installed on the device.
  • If your computer fails this check, your Compliance Status will indicate that an unauthorized application is installed on the device. 

To comply with this requirement and/or resolve the failed check, remove any unauthorized applications:

If you failed this security check:

  1. Sign out and close the Workplace app.
  2. Follow the instructions below to attempt to fix the issue.
  3. Restart your computer.
  4. Sign in to Workplace and wait for the compliance checks to finish processing.
  5. If the check fails again, contact your IT department.

Uninstall an App on Windows 10 & 11

Follow these instructions to uninstall an app.

Uninstall an App on macOS

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