Provision users into Venn from Entra

To provision users into Venn, an admin will need to add a specific user or a group of users to the Workplace Enterprise application. This will create the user in Venn along with any backend resources they require. 

1. Log in to the Entra portal.
2. Navigate to Entra > Enterprise applications and find Workplace in the list.

   

3. Assign users to the Workplace enterprise application. You can follow this article to learn how to assign users and groups to an application. 
4. Navigate to Entra > Provisioning page and select Provision on demand.
5. Users will now be provisioned in Venn and can begin onboarding. You can confirm that the users were created in Venn by using the Venn Admin portal. From the admin portal, locate and click on Directory from the left navigation. When the menu expands, select User Dashboard. 
6. In the Venn Admin portal, locate Directory from the left navigation. When the menu expands, select User Dashboard. 

Provision on Demand

After users are assigned to the Workplace enterprise application, users will start getting provisioned in Venn anywhere from 0-40 minutes after, (the protocol pushes user info to Venn every 40 minutes). This can be forced to happen at will if the admin chooses to 'Provision on demand'in Entra.

Users are then provisioned and can start signing in to Venn with their Entra creds.

Deleting users from Entra and Venn 

1. To delete a user in both Entra and Venn:
   • Delete user in Entra. The user will be moved to Entra > Deleted users list
   • After 30 days, this user will be automatically deleted in Entra and Venn
   • If an admin wants to finalize the deletion prior to the 30 day period, the user has to be deleted again from the Entra Deleted users list
2. If admin wants to delete a user in Venn but keep their Entra account:
   • Unassign user from Workplace Enterprise app in Entra and then delete user from Venn manually