Workplace File and Folder System

Workplace provides a cloud based file system.  Files saved in Workplace are secure and backed up.  Once you understand how your files are organized, you can access them from any approved device, including a smartphone or tablet.

Depending on your company settings, you will have access to one of the following filesystems:

Workplace File System

Your company file system consists of four different types of folders:

  • Your Personal Folder (Your Name)
    • This folder intended to be used your personal files, like pay stubs, expense details, or a draft of a report you are working on.
    • Only you have access to this folder.
    • In Hosted Apps (Citrix), this folder will appear as S:\<FirstName LastName>.
  • Company Folder
    • This folder is intended to be used for files needed company-wide (i.e. procedural docs, templates, etc.)
    • Any file located here is fully accessible to all users in the company.
    • In Hosted Apps (Citrix), this folder will appear as S:\<CompanyName>.
  • Shared folders
    • Shared folders exist at the top level of the files section.
    • These folders can be used by departments, project teams or groups.(ex: Marketing)
    • You can only see the folders that you have shared or that have been shared with you.
    • In Hosted Apps (Citrix), your custom shared folders will appear at S:\<FolderName>.
  • Custom drives
    • There may be custom drives available in Hosted (Citrix) Apps.
    • Company managers may have additional folders.
    • You can only access these folders within Hosted (Citrix) apps.

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Accessing the Workplace File System

Workplace for Windows and macOS

To access the Workplace file system:

  1. Open Workplace Desktop and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
  2. Open Workplace Drive.
    • Click Apps and Launch File Manager or File Explorer.
    • When File Syncing is enabled, click the Workplace Drive icon.

      Screen_Shot_2019-08-13_at_1.44.13_PM.png Screen_Shot_2019-08-13_at_1.40.23_PM.png

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Workplace for Browsers

To access the Workplace file system in the Workplace for Browsers:

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
  2. Click Filesicon-folder.

    Screen_Shot_2019-08-01_at_12.49.32_PM.png

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Workplace for Android and iOS

To access the Workplace file system in Workplace Mobile:

  1. Open Workplace for iOS or Workplace for Android and sign in with valid credentials.
  2. Tap Files at the bottom of the screen.
    Android_and_iOS_Frames.001.png

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