Workplace provides a cloud based file system. Files saved in Workplace are secure and backed up. Once you understand how your files are organized, you can access them from any approved device, including a smartphone or tablet.
Depending on your company settings, you will have access to one of the following filesystems:
Workplace File System
Your company file system consists of four different types of folders:
- Your Personal Folder (Your Name)
- This folder intended to be used your personal files, like pay stubs, expense details, or a draft of a report you are working on.
- Only you have access to this folder.
- In Hosted Apps (Citrix), this folder will appear as S:\<FirstName LastName>.
- Company Folder
- This folder is intended to be used for files needed company-wide (i.e. procedural docs, templates, etc.)
- Any file located here is fully accessible to all users in the company.
- In Hosted Apps (Citrix), this folder will appear as S:\<CompanyName>.
- Shared folders
- Shared folders exist at the top level of the files section.
- These folders can be used by departments, project teams or groups.(ex: Marketing)
- You can only see the folders that you have shared or that have been shared with you.
- In Hosted Apps (Citrix), your custom shared folders will appear at S:\<FolderName>.
- Custom drives
- There may be custom drives available in Hosted (Citrix) Apps.
- Company managers may have additional folders.
- You can only access these folders within Hosted (Citrix) apps.
Accessing the Workplace File System
Workplace for Windows and macOS
To access the Workplace file system:
- Open Workplace Desktop and sign in with valid credentials.
You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device. - Open Workplace Drive.
- Click Apps and Launch File Manager or File Explorer.
- When File Syncing is enabled, click the Workplace Drive icon.
Workplace for Browsers
To access the Workplace file system in the Workplace for Browsers:
- Navigate to login.venn.com and sign in with valid credentials.
You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device. - Click Files
Workplace for Android and iOS
To access the Workplace file system in Workplace Mobile:
- Open Workplace for iOS or Workplace for Android and sign in with valid credentials.
- Tap Files at the bottom of the screen.