This guide outlines the types of data Venn collects on desktop and mobile platforms while using Workplace, and specifies the data we never collect or monitor.
Venn’s services agreement allows Workplace to collect the information necessary to deliver the services outlined in the agreements.
Data Venn Collects
When applications are open within Workplace, the following activities are tracked:
- User Profile Information
- First and last name.
- Business email.
- Company name.
- Cell phone number (if Workplace MFA is used).
- State and country of office location.
- Device and Login Information
- Date and time of authentication and access attempts.
- Unique user IDs generated by Venn.
- Internet provider, IP address, approximate location.
- Connectivity metrics: latency, packet loss (local device connection only)
- Device details: name, model, operating system, serial number.
- Device compliance status against company policies
- Antivirus software details: name, version, vendor, update status.
- Disk encryption status.
- Firewall activation status.
- Operating system update settings and vendor support status.
- Application and Web Usage (Does not apply to Frontline products)
- Actions within Workplace: file interactions with Venn’s Workplace Drive (creating, editing, deleting, sharing).
- Usage of managed apps and websites: launch events; browsing activities within secure sessions.
- Diagnostic data for troubleshooting: hardware configurations, network connectivity, installed applications.
- Mobile-Specific Data
- Multi-factor authentication details.
- Browser Extension-Specific Data
- Account saving actions: capture and transmission of usernames, passwords, and URLs to accounts upon user consent.
- Bookmarking actions: URL capture and user prompts to save accounts to Venn.
Data Venn Does Not Collect
When using applications outside of Workplace, the following activities are never tracked:
- Personal Files and Activities
- Access to drives or files outside Venn’s Workplace Drive, including internal and external hard drives, network drives, and cloud storage.
- Personal browsing and application usage outside the managed environment.
- Exact GPS locations—only approximate locations based on IP addresses are used.
- Contents of personal data from other applications, including messages, photos, contacts, etc.
- Sensitive Personal Information
- Personal emails, contacts, calendars not managed by Venn.
- View, edit, or delete personal photos.
- Access personal passwords, passcodes, or payment information (e.g., Apple Pay, Google Pay).
- Data from third-party applications not using Venn’s Workplace Drive for storage.
- Demographic, financial or health information.
- Screen and audio recordings outside of secure sessions.
- Biometric data, such as fingerprints, Touch ID or Face ID.
Data Security and Confidentiality:
Venn takes the security and confidentiality of data seriously. All activity and data collected when using applications and accessing data inside of Workplace is stored and transmitted securely in accordance with industry best practices. Venn have implemented technical and administrative measures to protect work related activity and data from unauthorized access, loss, misuse, or alteration. Only you and administrators of Venn can access this information.