Locating a User's First-Time Password

You’ll need to provide a new employee with their credentials so they can sign in and set up their account. What you’re looking for are their work email and first-time password.

Locate a User's First-Time Password

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
  2. Click Company admin or Manage > Company admin.
    Updated_CM.png
  3. Click Manage users.
    Dashboard_User.png
  4. Locate the user
  5. Select and copy the first-time password which is located under the Password column.
    TempPassword.png
  6. Share the password with the user.
    During the onboarding process, the first-time password will expire and the employee will have to set a new password. The new password will then be hidden from the account page in the admin section.

Was this article helpful?