Available Now Claude Desktop support was made available for all Blue Border customers on August 20, 2026.

The Claude desktop app is now supported inside Blue Border, so you and your team can now use Claude Chat, Cowork, and Code inside your secure workspace.

What's New

The Claude desktop app is now available with the full protection of Blue Border, keeping every draft, file, and session protected.

Internet traffic: Internet traffic from the Claude desktop app in Blue Border is routed via your company's Private Company Gateway.
Application data: Drafts and temporary files that Claude Cowork and Code write on the user's device as they work are stored securely on the Venn Disk.
Files: Final outputs can be easily saved to your chosen cloud storage solution.

Claude Code works inside Blue Border and can be used for common workflows like running python scripts. However, dedicated software development workflows like using Docker Desktop and other containerized development tools aren't officially supported. Reach out to your customer success manager if you're interested in running Claude Code outside Blue Border for developer workflows with PCG support to secure your internet traffic.

Get Started

Company Managers can add the Claude desktop app like any other application: add it to your app catalog and assign it to the users who need it.

Availability

Claude Desktop is supported on Windows 11 and macOS macOS Sonoma (14), Sequoia (15), and Tahoe (26).

Known Limitations

Previous versions of Windows or macOS, the Claude terminal application, and software development use cases of Claude remain unsupported for now. Some of these may partially work, but you may run into edge cases beyond the known limitations listed below.

Windows

Claude's "computer use" feature (letting Claude take over and directly control the computer) isn't supported yet and won't currently work.
After installing a Claude update, clicking Relaunch can sometimes launch Claude outside Blue Border instead of back inside it. Our team is actively investigating the cause.
Applications installed only for the current user (not All Users) may not be accessible from inside Blue Border, specifically anything installed under AppData\Roaming or AppData\Local rather than Program Files.
Recent messages may not show up in search right away because Claude's in-app chat search can take longer to index a newly sent message inside Blue Border.
Some users may see errors like "failure to set VHDX path" or "failure to start Claude's workspaces." This affects Claude's VM-backed features specifically, including code execution, file read/write/search/edit, and terminal execution. A fix is currently in testing.
Some users may see a Claude update appear to hang indefinitely on "Installing Updates" with a spinning progress icon. A fix for this is currently in testing. In the meantime, quitting and relaunching Claude typically clears it.
After a Blue Border update, Claude may briefly stop showing as installed even though it's already on your device. Signing out of Blue Border and back in resolves this.
After installing Claude, it may take a couple of minutes for its icon to appear in the app list and for the install button to switch to Launch. Refreshing the view usually clears this up.
Some users have seen their Cowork and Code chat history reset after signing back into Claude. We're investigating the cause.
The Claude Agent plugin for PyCharm doesn't currently install successfully inside Blue Border.
Claude Code installed via npm or winget outside Blue Border isn't accessible from inside it. Use the standalone installer from claude.com/download instead.

macOS

After updating Claude inside Blue Border and relaunching, Claude may open outside Blue Border instead of back inside it. Our team is actively investigating the cause.
Some Mac users may see an error when asking Cowork to create an artifact. As a workaround, ask Cowork to save the output as a file instead — we're actively working on a fix.
Profile isolation for the Claude desktop app is rolling out on macOS between August 14 and August 31, 2026. Anyone who used the Claude desktop app inside Blue Border on a Mac before this rolls out will have Claude app data stored locally on their device. The next time they launch Claude inside Blue Border on their Mac, they'll need to sign in again, and they may notice that their Cowork and Code history inside Blue Border is missing. These users can follow the steps below to restore their history and settings.
- Follow the steps below to copy your existing Claude application data on your device to Venn Disk. This will include all Claude data stored locally on the device, including any data generated by using the Claude desktop app with a personal account.
  
  Launch Finder inside Blue Border.
  
  Navigate to Applications > Utilities and double-click to launch Terminal.
  
  Paste the following into the Terminal window and press Return on your keyboard:
```
mkdir -p ~/.BB_HOME/{.claude,BB_DATA/Claude}
rsync -av ~/.claude/ ~/.BB_HOME/.claude/
rsync -av --exclude='vm_bundles/' ~/Library/Application\ Support/Claude/ ~/.BB_HOME/BB_DATA/Claude/
```
  The commands will run and restore your cached data — this may take a few minutes.
  
  If you run into any issues, reach out to support@venn.com.

FAQ

Can I use Claude for software development inside Blue Border?

Not officially yet. The Code tab will run, but dedicated development workflows aren't supported.

Will Claude's "computer use" feature work in Blue Border?

Not yet — this is a known limitation, and the feature won't currently work inside Blue Border.

My Claude update seems stuck on "Installing Updates" — what should I do?

This is a known issue we're actively fixing. In the meantime, quitting and relaunching Claude typically clears it.

Release Highlight August 20, 2026: Claude Desktop App Is Now Supported in Blue Border