You may see a message stating that the Citrix environment is “unsupported” when launching hosted applications.
This message is being triggered due to an issue with an underlying Citrix vendor update related to licensing requirements. The notification is informational only and does not indicate any problem with your environment.
Your hosted environment remains fully supported and fully operational.
We are working directly with Citrix to correct this inaccurate message.
If you encounter this notification, simply click OK to proceed. You will be able to continue working without interruption.
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