Unblocking a User From Accessing Workplace

The Process Will Enable a User to Sign into Workplace.
To fully enable a user, please follow these instructions: Enabling a Disabled User

To Unblock a User From Accessing Workplace

  1. Navigate to login.venn.com and sign-in with valid credentials.
    You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
  2. Click Company admin or Manage > Company admin.
    Updated_CM.png
  3. Click All Devices.
    All_Devices.png
  4. Select the desired user from the filter dropdown.
    Workplace will display all the devices the desired user has connected to Workplace.
    Device_Filter2.png
  5. Click on a device in the device list.
    A popup will appear with additional details about the device.
  6. Click the teal-colored User blocked toggle to disable the block.
    Click Unblock user to confirm the action.

    unblocked.png

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