Set up Mail, Contacts and Calendars on a Windows PC

This Feature May Not Be Enabled Based on Your Organization's Access Policy.
Organizations That Wish to Access This Feature Can Contact Their Customer Success Manager or Workplace Provider.

Set up Your Account in Outlook 

  1. Launch Outlook from Workplace for Windows.
    Remember to install and activate Office on your computer.
  2. Click the File menu and click Add account.
    If this is your first time setting up an account, Outlook will automatically take you to the Add account section. 
  3. Enter your Workplace E-mail address and click Connect.
    For Outlook 2013 and earlier, you will be asked to enter your name, E-mail address, and password on the same prompt.

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  4. Click Office 365 if you already have an Office 365 account, or Exchange if you have another type of email account.

    Exchange.png

  5. Enter your Workplace password and click OK.
    You may have to enter your password twice.
    NOTE: You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
  6. Outlook will attempt to automatically set up your account. 
    • If Outlook is unable to automatically set up your account, you maybe be asked to enter the ServerUsername, and Domain for your account. Contact support if you don't have this information. 
  7. Click Done to launch your account in Outlook.

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Set up Your Account in Windows Mail, Windows Calendar, or Windows People

Windows Mail, Windows Calendar, or Windows People are not supported in LocalZone™. We recommend using Outlook for LocalZone™ users. 
  1. Launch Windows Mail, Windows Calendar, or Windows People.
  2. Click the settings icon, Click Manage accounts and click Add account.
    If this is your first time setting up an account, the application will automatically take you to the Add account section. 

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  3. Click Exchange.

    Add_Account.png

  4. Enter your Workplace E-mail address and click Next.

    Email.png

  5. Enter your Workplace password and click Sign in.
    You may have to enter your password twice.
    NOTE: You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
  6. Windows will attempt to automatically set up your settings. 
    • If Windows is unable to automatically set up your account, you maybe be asked to enter the ServerUsername, and Domain for your account. Contact support if you don't have this information. 
  7. Click Done.

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Set up Your Account in a Third-Party Application

Third-Party Application MUST support Microsoft Exchange as an account type.
Third-Party applications are not supported in LocalZone™. We recommend using Outlook for LocalZone™ users.

Note: The steps below are for a generic setup flow and might vary depending on your device.

  1. Launch the application and navigate to account settings
  2. Begin the Add Account setup.
  3. Select Exchange for the account type.
  4. Enter your Workplace E-mail address.
  5. Enter your Workplace password.
  6. The application should attempt to automatically set up your settings. 
    • If the application is unable to automatically set up your account, you maybe be asked to enter the ServerUsername, and Domain for your account. Contact support if you don't have this information. 

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