Company Managers are integral users who hold the keys to managing their team in Workplace. A company manager is an administrative point of contact for your team and Workplace support. In addition, company managers are able to configure the security policies for your team in Workplace.

Company Manager Resposibilities

Whenever Workplace support receives a change request from a user, they will require approval from a company manager.  This includes requests for:

• Modifying group permissions and members
• User file and application access
• User account issues, such as approving a pending session and resetting the account password

Any changes to your environment, security approval, or other questions impacting the team will be directed to a company manager before action is taken.

Many of these changes can be managed directly by a company manager through the company dashboard.  This includes:

• Account access issues
  • Password resets
  • Approving pending sessions
  • Unlocking an account
  • Guest User Management
• Group management
• File and application access
• Mail distribution lists
• Setting up websites
• Auditing and reporting
• Configuring company security policies

Who should be a Company Manager?

Company manager responsibilities should be given to members of your team who typically act in the role of an administrator for other applications and services used in your organization.  Company managers of Workplace will have access to all Workplace configuration settings and files of non-private users in the Workplace file system.     

Venn also has a "Read-Only" Company Manager role, which gives the user full access to view and export information from the Admin Portal, but does not allow them to manage user access and security settings for their organization in the Venn Admin Portal.