Resolved September 14, 2026: macOS 27 App Launch Delays

Status: Active — Last updated 10:20 AM ET on September 14, 2026

We are aware of a compatibility issue affecting some Mac users following today's macOS 27 (Golden Gate) release.

What users are experiencing: After launching a Blue Border app on macOS 27, the connection may take longer than usual to restart, and the app may briefly display a message indicating no internet connection.
What users can do in the meantime: We recommend holding off on upgrading to macOS 27 until this is resolved. If you're already on macOS 27 and hitting this, contact Venn Support so we can apply a workaround to your account.
Identified: Approximately 9:30 AM ET on September 14, 2026

Our team is actively investigating and working to identify a resolution. We will post updates here as our investigation progresses.

Updates:

4:55 AM ET — Resolved: A fix has been deployed to all users, resolving the delayed app launch and false "no internet connection" message. We apologize for the impact to your users.

10:55 AM ET — Active: Our engineering team has identified a candidate fix and is currently testing it. We do not yet have an ETA for release. We continue to recommend holding off on upgrading to macOS 27 until this is resolved.

10:20 AM ET — Active: Issue identified. Our team is investigating.