Deleting a Guest User

The Workplace file system makes it easy for Workplace users to share folders with other people, both inside and outside the Workplace ecosystem. This allows individuals to share and collaborate on files, securely within the Workplace ecosystem.

Company Managers can manage and administrate all external users that have been invited to the Workplace ecosystem. 

In some cases, a Company Manager may want to delete a guest user account.  

Delete a Pending Guest User Invitation

When a Workplace user shares a folder with an external user, the external user will receive an invitation to set up a Workplace account.  To delete the pending invitation: 

  1. Navigate to login.venn.com and sign in with valid credentials.
    You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
  2. Click Company admin or Manage > Company admin.
    Updated_CM.png
  3. Click All guests.
    Dashboard_Guest.png
  4. Locate the guest user and click on the Guest User Row to View Additional Details
    Invite_All_Guests.png
  5. Click Delete invite.
    Delete_Invite.png
  6. Click Delete invite to confirm the action.
    Delete_invite_confirm.png

Delete a Guest User

  1. Navigate to login.os33.com and sign in with valid credentials.
    You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
  2. Click Company admin or Manage > Company admin.
    Manage.png
  3. Click All guests.
    Dashboard_Guest.png
  4. Locate the guest user and click on the Guest User Row to View Additional Details
    Guest_Details.png
  5. Click Delete.
    Delete.png
  6. Click Delete to confirm the action.

    Delete_confirm.png

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