Restart Hosted Apps

Warning: Any Unsaved Changes Will Be Lost.
Please save all your work before preceding.

Leaving hosted apps (Citrix) running for an extended period of time may slow them down and could cause other issues.

If you feel like the Hosted Apps are running inefficiently, a restart can help.

• To Restart Hosted Apps in Workplace Desktop
• To Restart Hosted Apps in the Workplace Web App

To Restart Hosted Apps in Workplace Desktop

1. Open Workplace Desktop and sign in with valid credentials.
   You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
2. Click the Help icon in the navigation bar.
   
   
   
3. Click Quit Hosted Apps.
   You may be asked to confirm if you want to quit your hosted apps.
   
   
   
4. Click Hosted Apps and click on the application(s) to launch and start them again.

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To Restart Hosted Apps in the Workplace Web App

1. Navigate to login.venn.com and sign in with valid credentials.
   You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
2. When you have a Hosted App running, you will see the Hosted App icon in the top navigation bar.  Click the Hosted App icon.
   
   
   
3. Click Troubleshoot apps.
   
   
   
4. Click Shutdown apps.
   All of your Hosted Apps are now shut down. 
   
                
5. Click Hosted Apps and click on the application(s) to launch and start them again.