Setting a Backup Phone Number for a User

Having a backup phone number in a user’s account provides a few advantages:

• Users with the Forgot password feature enabled can reset their passwords themselves.
• Two-factor authentication via SMS can be used.

Set a Backup Phone Number for a User

1. Navigate to login.venn.com and sign in with valid credentials.
   You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
   
2. Click Company admin or Manage > Company admin.
   
3. Click Manage users.
   
4. Click on the user's name.
   
5. Click on Security options.
   
6. Click Edit at the bottom of the page.
7. Enter a Phone Number next to Registered mobile phone:
   
8. Click Save changes at the bottom of the page.