Here at Venn, we strive to keep work secure without slowing you down. Users told us having to restart Blue Border and their work apps every time they were automatically signed out was slowing them down, so we’re introducing new session management options that balance security and user experience.

What's Changing

Currently, Blue Border offers two session management settings:

• Session expires after idling (Webapp & Native Windows or Mac): Signs users out after inactivity (default: 600 minutes)
• Session lifespan: Signs users out after a set time, even if actively working (default: Disabled)

Soon, we’ll be adding two additional session management options:

• Lock OS when idle: Lock the device after inactivity. Users unlock to continue working—no app restart needed.
• Reauthentication when idle: Prompt users to reauthenticate within a defined grace period after inactivity. Apps stay open—no restart needed.

Recommendations

For most organizations, we recommend “Reauthentication when idle.” This option balances security and productivity by requiring authentication without forcing app restarts.

Watch this video to see how "Reauthentication when idle" improves the user experience:

Additional Recommendations:

• Add layered security: Combine "Lock OS when idle" with a shorter timeout (e.g., 30 minutes) and "Reauthentication when idle" with a longer timeout (e.g., 8 hours)
• Avoid disabling all settings: If you want minimal disruption, use "Lock OS when idle" instead of disabling session management entirely
• High-security users: Apply "Session expires after idling" to specific user groups with greater security needs (configurable at the group level)

Availability

We’re currently estimating that these new options will be available sometime in March. Your Customer Success Manager will reach out with details about updating your account settings.