Once you have set up Venn's MDM software for iOS, you must renew your MDM certificate and token every year.
Step 1: Renew Your MDM Certificate
To renew your MDM certificate:
- Navigate to login.venn.com and Sign In with valid credentials. You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
- Click Company admin or Manage > Company admin.
- Click Connected apps in the sidebar at left and select MDM enrollment.
- In the iOS push certification configuration section under iOS MDM enrollment, click Renew certificate. This will download a CSR (Certificate Signing Request) file.
- In a new browser tab, navigate to https://identity.apple.com/pushcert/ and sign in with the Apple ID and password you used when you created the certificate.
- Locate the Workplace certificate you want to renew, and click Renew.
- Click Choose File and upload the CSR file you downloaded from Venn in step 4 above.
- Download the the signed certificate (.pem) file from Apple. Download this file only once.
- Return to Venn and click Upload MDM Push certificate.
- Enter the Apple ID used to generate the push certificate and upload the downloaded push certificate from Apple. Click Done.
- The MDM enrollment modal will update and reflect the new connected status.
Step 2: Renew Your Organization's VPP Token
To renew your VPP Token:
- Navigate to business.apple.com and download your VPP Token.
- Navigate to login.venn.com and Sign In with valid credentials. You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
- Click Company admin or Manage > Company admin.
- Click Connected apps in the sidebar at left and select MDM enrollment.
- In the VPP Token section under iOS MDM enrollment, click Renew Token.
- Enter the Apple ID used for Apple Business Manager and upload the downloaded VPP Token. Click Done.
- The MDM enrollment modal will update and reflect the new connected status.