Once you have set up Venn's MDM software for iOS, you must renew your MDM certificate and token every year.

Step 1: Renew Your MDM Certificate

To renew your MDM certificate:

1. Navigate to login.venn.com and Sign In with valid credentials. You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
2. Click Company admin or Manage > Company admin.

   

3. Click Connected apps in the sidebar at left and select MDM enrollment.

   

4. In the iOS push certification configuration section under iOS MDM enrollment, click Renew certificate. This will download a CSR (Certificate Signing Request) file.

   

5. In a new browser tab, navigate to https://identity.apple.com/pushcert/ and sign in with an Apple ID. Follow the guided instructions to upload the CSR to generate a push certificate.
6. Download the push certificate from Apple.
7. Return to Venn and click Upload MDM Push certificate.

   

8. Enter the Apple ID used to generate the push certificate and upload the downloaded push certificate from Apple. Click Done.
9. The MDM enrollment modal will update and reflect the new connected status.

   

Step 2: Renew Your Organization's VPP Token

1. Navigate to business.apple.com and download your VPP Token.
2. Navigate to login.venn.com and Sign In with valid credentials. You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
3. Click Company admin or Manage > Company admin.

   

4. Click Connected apps in the sidebar at left and select MDM enrollment.

   

5. In the VPP Token section under iOS MDM enrollment, click Renew Token.
   

   

6. Enter the Apple ID used for Apple Business Manager and upload the downloaded VPP Token.  Click Done.
7. The MDM enrollment modal will update and reflect the new connected status.