Release Note October 15, 2024: Apple MDM Changes to Support iOS 18

With Venn’s Mobile Device Management (MDM) software for iOS, you can provision App Store applications with additional security controls, provide SSO access to key apps and websites, and enforce device security compliance on personally-owned mobile devices.

Starting with iOS 18, Apple no longer supports Profile-Driven User Enrollment, so we have updated our iOS MDM enrollment process. Going forward, users will enroll using a streamlined User Enrollment process, built right into the Apple Settings app that makes it easier for users to enroll their personal devices. In order to enable users’ devices to establish a company-managed user identity on their devices as part of the new enrollment process, organizations will need to add Venn’s MDM Discovery File to their web server.

Company Manager MDM Setup Process

In order to set up Venn’s iOS MDM solution for your organization, the following steps must be completed in Company Admin:

  1. Set Up iOS Push Certificate Configuration
  2. Upload Your Organization’s VPP Token
  3. Add Venn’s MDM Discovery File to Your Web Server

To learn how, see Set Up Venn MDM for iOS Devices.

If you have previously configured Venn’s MDM software for iOS, you have already completed steps 1 and 2. You must complete Step 3: Add Venn’s MDM Discovery File to Your Web Server so that users can complete the new enrollment process.

User Enrollment Process

Going forward, users will enroll using a streamlined User Enrollment process, built right into the Apple Settings app. This process is simpler for users because they can complete all steps from their mobile device; they will no longer need to navigate to the Venn web portal to kick off the enrollment process.

This process will apply to users going forward. Currently enrolled users do not need to re-enroll their mobile devices.

If you have previously distributed Apple MDM enrollment instructions to users, please use this updated link or update your instructions to reflect the steps in this article: Set Up Venn on an Apple Mobile Device.

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